FAQ

How do I Track My Order?
Simply go to www.Hot-Tracking.com.  Enter your Tracking number.  This came in your shipped email.  This site finds your carrier and give you the Info in Real Time!

 

Is my payment information safe?
Absolutely! Our payment processing system is 100% secure.

Our tech internet security team is dedicated to giving you a safe and secure shopping experience.

 

When will I get my stuff?
Once our team processes your order within 1-2 business days, expect to get it within 7-15 business days, after purchase, depending on customs clearance. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer ship times.

 

Is order tracking available?
Yes! Once your purchase is complete you'll be given a tracking number.

 

What are the costs of shipping?
Shipping Only $4.95 Worldwide! 

 

If I order multiple items, do they come in the same package?
Typically, multiple items come in separate packages.

 

What is your return policy?
If you aren't satisfied with your product, please reach out to our customer service department and we'll try and help resolve the issue.

 

What is your contact info?
Should you need to contact us, please use this contact form. Our dedicated team of customer service representatives are looking forward to assisting you.